Reviews about Kraft Digital Agency

Unfortunately, our experience with Kraft was disappointing from start to finish.

We were promised high-quality content and backlinks as part of their SEO services, but what we received was far from that—low-effort, AI-generated articles and irrelevant backlinks that added no value to our business.

The biggest issue, however, was communication. When we raised concerns about the quality of content, it took their team **10 days** to respond. Even after that, no one took accountability or urgency to address our concerns. It felt like we were constantly chasing them just to get the bare minimum delivered.

There seemed to be no leadership presence or commitment to client success. At times, it felt like we were begging for basic follow-through on agreed deliverables—and even then, the effort was consistently poor.

We’re leaving this review not to be spiteful, but because we value transparency and would want other businesses to be aware of what to expect.

We do not recommend working with this agency.

Spent over $10K with Kraft Agency and got a broken website with zero traffic. The job was never delivered, and communication was poor. Avoid at all costs.

As the founder of Pan-n-Ice, I had high expectations when we hired Kraft Agency to work on our organic SEO. Unfortunately, our experience was deeply disappointing.

The quality of their work was horrendous, riddled with basic errors and lacking any real strategy or insight. My team had to step in and essentially re-do everything they delivered, which completely defeated the purpose of hiring them in the first place. Their approach required constant micro-management from our side, and even then, the results were subpar.

We were told several times by the owner we would be receiving a refund, however this never happened.

Avoid using them unless you want to waist your money.

I had an extremely disappointing experience with Kraft Agency. I paid €5000 for SEO services in December, expecting professional work, but instead received AI-generated blog posts of poor quality and irrelevant backlinks that were only created in January—despite their claims that link-building started in December.

The backlinks were weak, non-thematic, and could potentially harm my site’s SEO rather than improve it. Additionally, their keyword selection was subpar, forcing me to do the research myself. When I raised these concerns and requested a refund for January (since December’s work was incomplete and of low quality), they ignored my refund request and continued charging me.

This company is misleading in its promises, lacks transparency, and delivers substandard work. I strongly advise against working with them.